For warranty service on covered defects during the warranty period, please raise a complaint by visiting https://support.boat-lifestyle.com. Warranty on all Boat products sold in India, will be fulfilled by Imagine Marketing Services Pvt. Ltd.

The boAt customer service team reserves the right to make final decisions for all warranty claims and replacement or same color preference. The company may replace the product with an equivalent new or refurbished product preferably with same color depending upon stock availability

Imagine Marketing Services Pvt. Ltd. is the importer on record in India and is liable for servicing or replacing the products within the warranty period. Customers can write to info@imaginemarketingindia.com for their warranty related queries.

All boAt products and accessories sold via authorised channels and sellers are covered by a manufacturer warranty. Please check the table below for warranty coverage details for your products and accessories.


Product Category

Product Components

Warranty Period

boAt Bluetooth Headphone/ Earphones

Main Device

12 Months

Accessories

No Warranty

boAt Wired Earphones/ Headphones

Main Device

12 Months

Accessories

No Warranty

boAt Bluetooth Speakers

Main Device

12 Months

Accessories

No Warranty

boAt Standalone Cables & Chargers*

Main Device

24 Months

Accessories

No Warranty

boAt Sound Bars**

Main Device

12 Months

Accessories

No Warranty

boAt PartyPal Speakers**

Main Device

12 Months

Accessories

No Warranty

boAt Fitness Bands

Main Device

12 Months

Accessories

No Warranty

boAt Smartwatches

Main Device

12 Months

Accessories

No Warranty

boAt Power Banks

Main Device

12 Months

Accessories

No Warranty


*The charging cables supplied with the boAt products is not under any warranty
**boAt Sound Bars and PartyPal speakers are eligible for onsite warranty service

boAt Warranty Guidelines:

  • The boAt warranty is only applicable to the first purchaser of the boAt products and is non- transferable.
  • The warranty services are limited to repair or replacement of the product depending upon the product category and is at the sole discretion of boAt.
  • Warranty services of boAt can only be availed by presenting a valid proof of purchase by the customers.
  • Customers can visit the boAt support page to register a warranty service request via multiple modes depending on their residence pincodes. The modes of service offered to the customer is at the sole discretion of boAt.
  • boAt warranty applies only for manufacturing defects in materials and workmanship of the product. This warranty applies when the product is used under normal conditions as mentioned in the manual and the purpose for which the product was designed.
  • boAt warranty coverage shall only be limited to provide repairs and solutions of the fault reported. In case a replacement is provided, it will be fulfilled with an equivalent performance device only, with or without packaging & accessories.
  • boAt shall not cover any claim or compensation for inconvenience, loss of time, loss of profits, loss of business opportunity, loss of data, loss of goodwill, work stoppage, any personal and/or commercial loss, compensation for mental agony, anxiety, etc.
  • boAt will make every effort to carry out repair/replace at the earliest to its customers, in cases of delays due to uncontrollable scenarios, we are under no obligation to do so in a specified period of time.

boAt Warranty is not applicable for the following instances:

  • If the boAt product is not used/handled as per the manual comes with the product at the time of purchase.
  • If the boAt products presented for warranty support are more than the warranty timespan mentioned above from the date of purchase mentioned in the proof of purchase. For certain product categories, support services shall be provided on chargeable basis as out-of-warranty cases
  • If there are any damage to the product due to customer abuse, repair by unauthorised persons, misuse detected, product attacked or damaged by house pests, pets, rodents, accidental or incidental damage, liquid spillage of any kind on the device, device subjected to extreme temperatures, atmospheric conditions, water logging in the product, non-specified charger usage, any kind of breaking or cutting of wires, improper or reckless use and defects developed by due to causes beyond control like lightning, abnormal voltage or acts of God.
  • Any issues related look and feel, colour, intentional physical damage, low sound quality due to the accumulation of dust and dirt, deterioration of the aesthetic components due to regular wear & tear and usage.
  • boAt products purchased from unauthorised sales channels and unauthorised sellers. Please find the authorised channels and sellers’ list of boAt products-

>> Authorised Sales Channels:

Platform

Link

boAt Website

https://www.boat-lifestyle.com/

Amazon

https://www.amazon.in

Flipkart

https://www.flipkart.com/

Paytm

https://paytmmall.com/

Nykaa

https://www.nykaa.com/

Myntra

https://www.myntra.com/

Udaan

https://www.udaan.com/

Tata Cliq

https://www.tatacliq.com/

SnapDeal

https://www.snapdeal.com/

>> Authorised Sellers:

Platform

Seller Display Name

Amazon

Appario Retail

Techretailer

Click Buy/Rising India

Techretailer/Techvast Pvt. Ltd.

Best Buy/Bayari Ventures

Vouch Ventures

Flipkart

Techretailer/Techvast Pvt. Ltd.

Electrop Store/ATS

Dee Horizon

Bounce Back/Just Shopping

SuperComNet

Corseca

Shreyash Retail

Creative Deals/Just Shopping

Best Buy/Bayari Ventures

Damson Technologies Pvt. Ltd.

Tech-Connect Retails Pvt. Ltd.

Sports Lifestyle Private Limited

Paytm

E Planet/Just Shopping

Click Buy/Rising India

Whatnot Retail LLP

Electrop Store/ATS

Techretailer/Techvast Pvt. Ltd.

Best Buy/Bayari Ventures

Nykaa

Whatnot Retail LLP

Myntra

Techretailer/Techvast Pvt. Ltd.

Electrop Store/ATS

Dee Horizon

Bounce Back/Just Shopping

SuperComNet

Corseca

Shreyash Retail

Creative Deals/Just Shopping

Best Buy/Bayari Ventures

Damson Technologies Pvt. Ltd.

Tech-Connect Retails Pvt. Ltd.

Sports Lifestyle Private Limited

Tata Cliq

Techretailer/Techvast Pvt. Ltd.

Click Buy/Rising Indias

SnapDeal

Dee Horizon

Shri Sai Traders

Whatnot Retail LLP

Techretailer/Techvast Pvt. Ltd.

MensXP

Whatnot Retail LLP

Note: Any new selling platform and sellers shall be added to the above list time to time.

*** For Full warranty guidelines download the pdf file

 

Warranty Guidelines