Frequently Asked Questions

Dolby Atmos in the soundbar adds a sense of height and depth to your audio experience. With the integrated upward-firing speakers that bounce sound off the ceiling for projecting it vertically, the soundbar creates a realistic overhead audio effect. This makes it feel as if the sound is coming from all around you, not just from the front or sides. By combining forward-firing speakers, dual subwoofers, and upward-firing speakers, Aavante Prime X creates an immersive, 3D effect so you can hear crisp dialogue, dynamic effects, and rich bass from every direction as intended.

You can play supported content from OTT platforms (specifically displaying the Dolby Atmos logo) that offer selected movies and series mixed in Dolby Atmos, allowing you to enjoy immersive, multidimensional sound with the soundbar. To experience Dolby Atmos properly, ensure that your TV and connected devices (like TV streaming sticks or set-top boxes) have Dolby Atmos enabled in their audio or channel settings. You can also adjust additional audio settings on your TV to optimize sound quality.

Please note that YouTube and music streaming apps do not currently support Dolby Atmos audio, so playback from these platforms will be in standard stereo or surround sound rather than Dolby Atmos.

To experience Dolby Atmos audio with Aavante Prime X, make sure that you have the following requirements in place:

1. Compatible TV or Playback Device:

The TV, streaming stick, set-top box, or gaming console must support Dolby Atmos output via HDMI (e-ARC). HDMI (e-ARC) [Enhanced Audio Return Channel] allows your TV to send audio to the soundbar through a single HDMI cable without compression, thereby simplifying setup and supporting high-quality sound formats.

2. High-speed HDMI Cable:

Use an HDMI 2.1 cable to connect the soundbar to your TV, as regular HDMI cables may not transmit the complete Dolby Atmos signal.

3. Correct Audio Settings:

If Dolby Atmos is not auto-activated in the audio eARC settings, please set the sound output mode to HDMI eARC/ARC or external Dolby Atmos or Auto mode or External Sound System. In addition, digital audio output mode should be set as automatic or decoded output as Dolby Atmos or Pass through in your TV’s audio settings. Please make sure that the digital audio output mode is not set to PCM.

4. Soundbar Settings:

Also, ensure the soundbar connectivity mode is set to HDMI by pressing the Mode button on the soundbar control panel or on the remote.

Dolby Atmos will automatically activate when the compatible content is played. There is no need for manual activation once the soundbar is connected properly. If Dolby Atmos does not auto-activate, please recheck the HDMI cable type, connection port, and your TV audio settings.

1. Plug in one end of the power cord to the AC IN port on the soundbar & the other to the wall outlet. Short press the Power button on the soundbar control panel or on the remote control to switch on the soundbar.

2. Connect the wireless subwoofer to power.

3. Rear Satellites can be docked to the soundbar to power them on, alternately long press the power button on the satellite to turn them on.

1. After powering on the soundbar, press the Mode button again on the remote control or the soundbar to select HDMI (e-ARC) mode.

2. Using a high-speed HDMI (e-ARC) cable, connect the HDMI (e-ARC) connector on the soundbar to the HDMI (e-ARC) connector on your TV. The HDMI (e-ARC) connector on the TV might be labeled differently, so please refer to the TV user manual.

3. If you need to connect a set-top box, first connect the HDMI (e-ARC) connector and pair it to the soundbar. Then connect the set-top box.

4. When HDMI (e-ARC) is connected, the TV sound setting in "sound output" mode should be set as external Dolby Atmos or Auto mode. In addition, digital audio output mode should be set as automatic or decoded output as Dolby Atmos. When the HDMI (e-ARC) cable is connected, the TV digital audio output is set as Dolby Atmos or Auto mode. Then start playing music on the TV.

5. You can also change the audio settings by using the relevant buttons on the remote control.

6. Use the volume buttons to adjust the volume to your preference

Ideally the Satellite and Subwoofer will connect automatically to the soundbar when they are turned on. If the Satellite and Soundbar are not connected automatically:

• Case 1: Unpairing Wireless Satellites & Subwoofer Precondition: Soundbar is connected to wireless satellites and wireless subwoofer.

Action: Long-press Input button on the soundbar remote for 6 seconds, or Press and hold the Input button on the soundbar for 3 seconds. Result: Soundbar displays “PAIR”. Wireless satellites and the subwoofer are unpaired. Their Blue LEDs blink slowly.

• Case 2: Manual Re-Pairing Wireless Satellites & Subwoofer Precondition: Soundbar, wireless satellites, and wireless subwoofer are unpaired.

Action: Long-press Input button on the soundbar remote for 6 seconds, or press and hold the Input button on the soundbar for 3 seconds. The soundbar displays “PAIR”. Blue LEDs on satellites and the subwoofer blink slowly. Switch OFF the soundbar using the remote control (do not remove mains power).Switch the soundbar ON again through remote the pairing process is completed in 30 sec and indicated by Blue Solid LED on Subwoofer and Satellite.
Result: Pairing completes within 30 seconds. Successful pairing is indicated by a solid blue LED on the satellites and subwoofer.

In case the one wants to turn off the satellite long press the power button on the satellite for 3s to turn off the satellite, powering them on again by pressing the power button on the satellite for 3s, the satellites will pair with the soundbar automatically.

LED behavior while Charging Satellites are Docked into Soundbar

• Case 1 : Soundbar is in Standby Mode and Satellites are docked in soundbar Charging will be represented via Yellow Light Flashing LED on Satellite and once it's fully charged the LED will turn Solid Yellow
• Case 2 : Soundbar is in Working Mode and Satellites are docked in soundbar Charging will be represented via Green Light Flashing LED on Satellite and once it's fully charged the LED will turn Solid Green

LED behavior while Charging Satellites are not Docked into Soundbar Using Type C cable

• Case 1 : Soundbar is in Standby and Satellite Charging By Type c - Charging will be represented by Yellow Flashing LED on Satellite and Once Satellite is Fully Charge the LED will turn Solid Yellow
• Case 2 : Soundbar is Power off and Satellite Charging through Type C Charging will be represented by Green Flashing LED on Satellite and Once Satellite is Fully Charge the LED will turn Solid Green
• Case 3 : Soundbar is in working and Satellite Charging through Type C Charging will be represented by Green Flashing LED on Satellite and Once Satellite is Fully Charge the LED will turn Solid Green

• Soundbar Position: Place the soundbar centrally below or above your TV, facing directly toward the listening area. Avoid blocking the TV’s sensors or placing it behind objects. Ensure that the forward-firing speakers are unobstructed by any objects or furniture. For best results, ensure there’s a flat, reflective ceiling approximately 8–12 feet high and that the soundbar is not placed inside a cabinet or under a shelf.
• Subwoofer Placement: Position the subwoofer near the front of the room, close to a wall or corner, and keep it unobstructed for consistent bass output.
• Wireless Rear Satellite Speakers: Place the rear satellite speakers slightly behind the main listening position and at ear height. Ideally, position them 2–3 meters to the left and right of the seating area for balanced surround effects. Please do not roof-mount the rear satellite speakers, as this can affect sound direction and imaging. Maintain an equal distance from the center listening position for uniform sound distribution. In Prime X the satellites can also be docked into the soundbar.
• After placement, fine-tune the rear satellite volume and bass levels to match your room’s acoustics for optimum listening comfort.

• The soundbar delivers Dolby Atmos-supported content in an immersive manner wherein the rear satellites primarily reproduce ambient sounds, background effects, and directional cues, while dialogues remain focused through the main forward-firing speakers. Additionally, the dual subwoofers handle low-frequency effects, enhancing the overall cinematic experience.
• When connected via HDMI (e-ARC)/(ARC), the audio output from the soundbar, subwoofer, and rear satellite speakers depends on whether the source content is Dolby-supported or not.
• Dolby-supported content activates surround audio with dynamic effects automatically, while non-Dolby content plays in a stereo-like configuration with dynamic Dolby effects disabled.

Yes, Aavante Prime X supports wireless Bluetooth connectivity for streaming music directly from your phone, tablet, or computer. After powering on, press the Mode (M) button on the soundbar or remote control to enable Bluetooth mode.

When connected via Bluetooth, the soundbar will operate in Stereo mode, regardless of the content type or your media device. So, whether you are playing music, movies, or any other media, the audio transmitted over Bluetooth will remain two-channel stereo.

When music is streamed via Bluetooth, the rear satellite speakers will play the standard stereo or multi-channel audio derived from the source with vocals. Please note that Dolby Atmos or Dolby Audio effects cannot be transmitted over Bluetooth, as these formats require HDMI (e-ARC)/(ARC) connections or optical inputs. So, immersive 3D sound can be experienced only when playing Dolby Atmos-enabled content through supported wired or OTT connections, and not via Bluetooth.

For an optimal surround sound experience in a standard room setup, we recommend the following settings as a starting point:

• Bass (Subwoofer): Level 3
• Rear Satellite Speaker Volume: Level 5

Note: The above values are suggested reference points and may vary based on your room’s acoustics, furniture placement, and personal listening preferences. You can fine-tune the bass and rear satellite levels to achieve the sound balance that best suits your environment.

Please make sure that the soundbar is powered on, the correct input source is selected, and the TV’s audio output is set to the right connection.